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IT Support Analyst

Ashdown Group
Posted 10 days ago, valid for 7 days
Location

Potters Bar, Hertfordshire EN6 1BZ, England

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A large multinational business is seeking an IT Support Analyst with mobile device management experience to join their team in Potters Bar, Hertfordshire.
  • The role requires the candidate to be office-based five days a week, providing 1st and 2nd line user support in a Windows environment.
  • Responsibilities include mobile and fixed telephony administration, configuring devices, and managing the MDM system for 2,000 mobile devices.
  • Candidates should have experience with Windows OS and Active Directory support, as well as the ability to liaise with third-party vendors for troubleshooting and upgrades.
  • The position offers a competitive salary and is ideal for an IT professional looking for a clearly defined career path.

A large multinational business is looking for a personable and driven IT Support Analyst with proven mobile device management experience to join its expanding team, based in Potters Bar, Hertfordshire. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. ? ? As an IT Support Analyst, you provide 1st and 2nd line user support in a Windows environment and also provide a proactive support service for 2,000 mobile devices and fixed line telephones.   

You will be responsible for mobile and fixed telephony administration, including configuring devices and MDM system management. You will liaise with 3 rd party vendors to troubleshoot issues, manage upgrades, and roll out new mobile services. In addition to this, you will also be involved with day-to-day IT support, so Windows OS and Active Directory support experience would be highly advantageous to your application.This is an excellent opportunity for a proven IT professional to join a highly successful company that offers a clearly defined career path. 

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.