IT Support Analyst

A large multinational business is looking for a personable and driven IT Support Analyst with proven mobile device management experience to join its expanding team, based in Potters Bar, Hertfordshire. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. ? ? As an IT Support Analyst, you provide 1st and 2nd line user support in a Windows environment and also provide a proactive support service for 2,000 mobile devices and fixed line telephones.   

You will be responsible for mobile and fixed telephony administration, including configuring devices and MDM system management. You will liaise with 3 rd party vendors to troubleshoot issues, manage upgrades, and roll out new mobile services. In addition to this, you will also be involved with day-to-day IT support, so Windows OS and Active Directory support experience would be highly advantageous to your application.This is an excellent opportunity for a proven IT professional to join a highly successful company that offers a clearly defined career path.