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Role Overview:
The Learning and Development Manager is entrusted with a crucial role, working cohesively with the HR Department. This position focuses on amplifying staff capabilities and catering to their developmental needs, while also ensuring the youth under our care benefit from comprehensive training programs.
Key Responsibilities:
1. Strategic Development and Execution:
Contribute significantly to the formulation, delivery, and oversight of a comprehensive L&D strategy, ensuring a competent, engaged, and informed workforce.
Design, devise, and deliver essential, mandatory, and developmental training initiatives for both new and existing staff, keeping in sync with the organisation's evolving needs.
2. Regulatory and Compliance Oversight:
Continuously monitor and update training initiatives based on regulatory prerequisites for staff competence and training.
Collaborate with the Compliance & Recruitment Manager, ensuring the accurate reflection of all statutory and mandatory training requirements.
3. Annual Training Initiatives:
Develop an exhaustive annual training plan and conduct a training needs analysis based on annual performance reviews.
Organise and deliver a calendar of training events in alignment with the allocated budget.
4. L&D Evaluation and Policy Formation:
Guarantee that each L&D intervention has defined business objectives, facilitating a thorough evaluation of its efficiency.
Establish L&D protocols and templates to streamline functions and uphold quality standards.
5. Innovative Training Approaches:
Harness creative L&D techniques to captivate and cultivate participants, ensuring methodologies align with set objectives. This includes computer-based sessions, self-directed learning, remote delivery, management cascade, in-person classes, and on-the-job training.
6. Data Management and Reporting:
Maintain, gather, and present accurate data to showcase progress concerning KPIs and departmental targets. This involves regular reports and record-keeping.
7. Succession Planning and Organisational Growth:
Drive succession planning through the L&D vertical, ensuring future leaders are identified and nurtured.
Advocate for a holistic learning culture within Vista Living, emphasising continuous growth, collaboration, and progression.
8. External Collaboration
Network with external L&D providers, negotiating costs in tandem with department heads.
Supervise referrals for our external community-based training programs and manage their execution.
9. Apprenticeship Oversight
Supervise the Apprentice Programme, ensuring timely completion of their courses and relevant assessments.
Champion a culture of continuous learning and sponsor relevant qualifications for employees.
10. Modern L&D Practices and Team Development:
Remain abreast of contemporary L&D practices, including e-learning platforms and other cutting-edge solutions.
Regularly update the skills matrix to identify and bridge skill gaps, fostering expertise across the business.
Pursue and achieve the role of an assessor, if not already certified
11. Upholding Company Values and Continuous Engagement:
Ensure strict adherence to the company's vision, mission, and core values.
Tackle any L&D-specific or other related tasks as and when requested by the Directors.
Engage professionally with both internal stakeholders and external contacts.
Create and maintain a comprehensive library of L&D resources for staff access.
Qualifications & Skills:
Degree in a relevant domain (e.g., Human Resource Management, Education, Organisational Development).
Mastery in devising, managing, and delivering training programs.
Strong analytical, communication, and problem-solving skills.
Familiarity with current L&D tools, platforms, and best practices.
Have knowledge and experience of safeguarding.
