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Credit Controller

Deva Recruitment Services Ltd
Posted 2 days ago, valid for a month
Location

Prenton, Merseyside CH43 0XF

Salary

£16.66 per hour

Contract type

Full Time

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Sonic Summary

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  • The position of Credit Controller is available in Bromborough, requiring a commitment to work Monday to Friday from 08:30 to 17:00.
  • The ideal candidate should have at least 2 years of experience in a credit control role and a proven track record in managing high transaction volumes.
  • Responsibilities include collecting cash promptly, maintaining accurate customer records, and providing exceptional customer service.
  • The role offers a competitive salary, although the specific amount is not mentioned in the job listing.
  • Candidates should possess strong communication skills and proficiency in Microsoft Excel, along with knowledge of the credit control process.

Credit Controller

Location: Bromborough -

Working Hours: Monday to Friday- 08:30 17:00

The Role:

We are looking for a dedicated Credit Controller to join our team, reporting to the Head of Transactional Services. Your main responsibility will be to collect cash in a timely manner while minimizing bad debts. You will work collaboratively with internal and external stakeholders to deliver exceptional customer service and meet our financial targets.

Key Responsibilities:

Manage your portfolio of customers to ensure timely payments according to agreed terms.

Provide the highest level of customer service to internal and external clients.

Handle a high volume of customer inquiries over the phone.

Maintain accurate customer records to prevent delays in invoicing and statements.

Update our accounts receivable system, Credit Hound, with records of all collection activities.

Process card payments and issue electronic direct debit mandates.

Provide copy invoices to customers as needed.

Build rapport with customers and handle statement reconciliations.

Communicate effectively with customers regarding work-in-progress (WIP) statements.

Escalate any concerns to the Credit Control Team Leader.

Manage customer queries through our query management system.

The Ideal Candidate:

At least 2 years of experience in a credit control team managing high transaction volumes.

Tenacious, organized, and committed to delivering excellent customer service.

Comfortable handling statement reconciliations and experienced with online transaction portals (e.g., ProActis, Tradex, Dwellant).

Proven track record of achieving cash collection targets and minimizing bad debts.

Qualifications:

Essential:

2 years of credit control experience.

High level of written and oral communication skills.

Strong Microsoft Excel skills.

Knowledge of the end-to-end credit control process.


Call Sharyn 07746047056

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.