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Prenton
Credit manager
Credit Controller

Credit Controller

Adaptable Recruitment

Posted 11 hours ago, valid for 14 days

Prenton, Merseyside CH43 3ET, England

£28,000 per annum

Full Time

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Sonic Summary

The Credit Controller position is located in Bromborough and offers a salary of up to £28,000 per annum plus a bonus scheme.
The role requires a minimum of 6 months of credit control experience and involves managing customer accounts and ensuring timely cash collection.
The successful candidate will work Monday to Friday from 8:30 am to 5:00 pm in a fully office-based environment.
Key responsibilities include handling customer queries, processing payments, and maintaining accurate records to minimize bad debt exposure.
Strong communication skills and proficiency in Microsoft Excel are essential for this role, which reports to the Head of Transactional Services.

Credit ControllerLocation: BromboroughSalary: Up to £28,000 per annum + bonus schemeHours: Monday to Friday, 8:30 am - 5:00 pm (fully office-based)About the Role:As a Credit Controller, you will play a crucial role in ensuring timely cash collection and minimising business exposure to bad debts. Reporting to the Head of Transactional Services, you'll manage customer accounts, handle queries, and maintain the highest standards of customer service.

This position requires an organised, customer-focused individual with a proactive approach to resolving issues and meeting targets.Key Responsibilities:

Manage a portfolio of customer accounts, ensuring payments are received within agreed terms.
Maintain accurate records, ensuring no delays in issuing invoices or statements.
Build strong relationships with customers to resolve queries efficiently and provide exceptional service.
Handle high volumes of outbound calls to customers regarding payments.
Process card payments and manage direct debit mandates through internal systems.
Conduct statement reconciliations and produce work-in-progress reports for effective communication with stakeholders.
Address any issues promptly, escalating concerns to the Team Leader as needed.
Ensure accurate updates within credit control systems and manage customer data.

Skills & Experience:

Minimum of 6 months credit control experience.
Proficiency in Microsoft Excel and strong IT skills.
Confident and assertive telephone manner with excellent communication skills.
Understanding of the end-to-end credit control process.

For more information contact Nichola Watson at Adaptable Recruitment

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