SonicJobs Logo
Left arrow iconBack to search

Deposit Administrator

Jones & Chapman
Posted 7 days ago, valid for 20 days
Location

Prenton, Merseyside CH43 5RL, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

Life Insurance
Employee Discounts

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

Sonic Summary

info
  • We are seeking a motivated Deposit Administrator for our Lettings Support Centre in Wirral, Birkenhead, with a salary of £22,400, plus an additional £1,000 upon qualification.
  • The role involves providing deposit negotiation and administrative support to landlords, tenants, and branch staff throughout the deposit process.
  • Essential skills include outstanding customer service, solid administration abilities, and strong verbal and written communication skills.
  • Candidates should have at least one year of relevant experience and be IT literate, with the ability to work in a fast-paced environment.
  • Additional benefits include a company pension, employee discounts, life insurance, and opportunities for training and career progression.
Job DescriptionWe’re looking for a highly motivated Deposit Administrator to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role as Deposit Administrator is to provide deposit negotiation, support services and administration to branches, landlords and tenants.What’s in it for you?
  • £22,400 (depending on experience, plus an additional £1,000 once qualified)
  • Support in training towards ARLA NFOPPqualifications
  • Industry leading training and development
  • Demonstrable career ladder
  • Opportunities for progression
  • Collaborative, rewarding and fun environment
  • Team incentives
  • Understanding of operations within an estate agency business
Key responsibilities of a Deposit Administrator
  • Liaising with landlords, tenants, branch staff and client accounting
  • To ensure the smooth transition throughout the deposit process
  • Advising and obtaining instructions from landlords and tenants at the end of the tenancy
  • Administering Tenancy Deposit Scheme referrals
  • Draw up schedule of costs based on checkout report.
  • Mediate and negotiate between the parties regarding the disposal of the deposit.
  • Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits
Essential skills and experience required to be a successful Deposit Administrator
  • Outstanding customer service skills
  • Solid administration skills
  • Ability to work to deadlines and to strict standards
  • Organised and able to prioritise workload in a faced paced environment
  • Resilient, positive, numerate, analytical and detail oriented
  • Solid influencing skills and ability to negotiate with third parties
  • Confident verbal communicator backed up with excellent letter writing skills
  • IT literate(MS Office, internet, email systems)
Skills and experience required to be a successful Customer Service Advisor:
  • Outstanding Customer Service skills
  • Solid administration skills
  • Resilient, positive, numerate and detail oriented
  • Organised and able to prioritise workload in a faced paced environment
  • Excellent verbal and written communication skills
  • IT literate (MS Office, internet, email systems)
Additional Benefits:
  • Company pension
  • Employee discount
  • Life insurance
  • Referral programme
  • Sick pay
  • Wellness programme
Our existing Deposit team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectorsConnells Group (known locally as Jones & Chapman) – one of the largest and most successful estate agency and property service providers in the country – Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer serviceCC00509 

Apply now in a few quick clicks

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.