Private Client Legal secretary/receptionist

Job Title: Private Client Legal Secretary/Receptionist

Location: Wirral, Merseyside

Type: Full-Time, In-Office

Salary: DOE

Benefits: Free on-site parking

Company Overview:

We are representing a well-established, reputable law firm based in the Wirral, Merseyside. They offer a professional and friendly working environment, with a commitment to providing exceptional legal services to private clients. Due to growth, they are seeking an experienced and proactive Private Client Legal Secretary/Receptionist (Dual Role) to join their team on a full-time basis.

Job Overview:

As a Private Client Legal Secretary/Receptionist, you will play a pivotal role in providing comprehensive administrative and reception support to the private client department. You will be the first point of contact for clients, assisting with their needs, managing phone calls, handling sensitive client information, and supporting legal professionals with day-to-day administrative tasks.

Key Responsibilities:

• Reception Duties:
• Greet clients and visitors professionally and with a welcoming attitude.
• Answer and direct phone calls, manage client queries, and take accurate messages.
• Handle incoming and outgoing mail and deliveries.
• Maintain the reception area to ensure it is tidy and presentable.
• Legal Secretary Support:
• Assist solicitors with the preparation and management of client files, including scanning, filing, and document formatting.
• Drafting routine correspondence, letters, and emails on behalf of the legal team.
• Manage diaries, arrange appointments, and coordinate meetings for private client lawyers.
• Organise and prepare legal documentation for meetings, hearings, or appointments.
• Update and maintain case management systems and client databases.
• Undertake legal research and other administrative tasks as required.
• Client Interaction:
• Provide exceptional customer service to clients, ensuring their needs are met with professionalism and care.
• Communicate with clients regarding the progress of their cases and respond to general inquiries.

Key Requirements:

• Previous experience in a legal secretary, legal assistant, or receptionist role, ideally within a private client department.
• Excellent organisational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and experience with legal case management software is a plus.
• A professional and client-focused approach with the ability to handle sensitive information with discretion.
• Strong attention to detail and accuracy in all tasks.
• Ability to work as part of a team and provide administrative support in a busy office environment.

Additional Information:

• Full-time, in-office role with normal working hours from Monday to Friday.
• Free on-site parking available.
• Excellent opportunities for career progression within a supportive, professional firm.