SonicJobs Logo
Login
Left arrow iconBack to search

Webchat Advisor

red recruitment
Posted 12 hours ago, valid for 19 days
Location

Prenton, Merseyside CH43 5RL, England

Salary

£11.44 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Red Recruitment is seeking Wechat Advisors for a temporary role in Birkenhead lasting at least 3 weeks.
  • The position offers an hourly wage of £11.44 for full-time hours, Monday to Sunday, from 9am to 6pm.
  • Candidates should have a passion for customer service and excellent communication skills, with no telephone handling required.
  • The role involves responding to customer queries via online chat and providing excellent service on behalf of an international gifting platform.
  • The position starts on March 17th and includes one week's full training with a supportive team.

Are you looking for temporary work in Birkenhead for at least 3 weeks? If you are passionate about helping customers and would like to service customers of a well-known household brand, Red wants to speak with you!

Red Recruitment is recruiting Wechat Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on a 3-week temporary basis. This role will be working on behalf of an international gifting platform where you will be responding to customer chat messages. This role does not require you to handle any telephone calls.

The hourly rate is £11.44 per hour and this is a full-time, office-based role Monday to Sunday 9am - 6pm (40 hours per week).

The start date for this position is Monday 17th March.

Benefits and Package for a Wechat Advisors:

  • Salary: £11.44 per hour
  • Hours: Monday to Sunday, 9am - 6pm, 40 hours per week (2 in 4 weekend days)
  • Contract Type: Temporary, 3-weeks
  • Location: Birkenhead
  • Start date: 17th March
  • One week's Full training is provided
  • You will be working for a friendly and supportive team

Key Responsibilities of a Wechat Advisors:

  • Responding to customer queries via online chat service
  • Ensuring all customer queries are responded to in a timely manner
  • Escalating any urgent customer queries to the relevant team
  • Ensuring all messages are friendly, informative and are written out correctly
  • Providing excellent customer service at all times and representing this fantastic brand with excellence

Key Skills and Experience of a Wechat Advisors:

  • You should have a clear desire to work in customer service
  • You should be passionate about helping customers to a high level
  • You must have excellent communication skills
  • Being reliable is essential
  • Being IT proficient is required as you will be using various systems

If you are interested in this temporary position and have a desire to provide customer service on the telephone, Red would love to speak with you!

Please apply now!

Red Recruitment (Business)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.