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Overview
We are seeking a motivated and detail-oriented Travel Consultant to join our dynamic team. In this role, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring a seamless and enjoyable experience. You will utilise your organisational skills to manage multiple bookings while providing exceptional customer service. We offer hybrid / flexible working hours, depending on needs. We are also happy to engage people looking for a full time, or part time position.
Duties
- Engage with clients to understand their travel preferences and requirements.
- Research and recommend travel destinations, accommodations, and activities.
- Handle bookings for flights, hotels, car rentals, and other travel services.
- Maintain accurate records of client information and bookings using various software tools.
- Provide clients with essential travel documentation and itineraries.
- Address client inquiries and resolve any issues that may arise before or during their travels.
- Stay updated on travel trends, regulations, and destination information to provide informed advice.
Skills
- Strong organisational skills to manage multiple tasks efficiently.
- Proficiency in Google Suite for document creation and collaboration.
- Excellent clerical skills for maintaining accurate records and data entry.
- Polished phone etiquette to communicate effectively with clients and suppliers.
- Administrative skills to support the overall operations of the travel consultancy.
- Ability to computerise processes for enhanced efficiency in booking management.
- Competence in office tasks including typing, filing, and correspondence management
If you are passionate about travel and possess the necessary skills to excel as a Travel Consultant, we encourage you to apply. Join us in creating unforgettable experiences for our clients!
