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Customer Service/Administrator

NMS Recruit Ltd
Posted a day ago, valid for a month
Location

Preston on the Hill, Halton WA4 4AY, England

Salary

£25,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Customer Service Advisor/Administrator position is available in Warrington with a growing business.
  • The role offers a permanent contract with a salary of up to £27,000 per annum, depending on experience, and includes hybrid working.
  • Candidates should have strong customer service and administration skills, with previous business-to-business experience preferred.
  • The job involves scheduling jobs, processing orders, logging quotes, and maintaining communication with partners.
  • Applicants are encouraged to submit their CVs for consideration, and the role requires excellent communication and IT skills.
An great opportunity has arisen for a Customer Service Advisor/Administrator to join an exciting growing business in Warrington.

You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.

This is a permanent role with a salary up to 27,000 per annum DOE with hybrid working.

Hours of work are 37.5 hours a week - Monday to Friday.

Holidays - 25 days plus bank holidays, birthday and work anniversary off

Responsibilities

  • Scheduling jobs for fibre installers .
  • Processing orders.
  • Logging quotes & raising PO's .
  • Sending out routers and installation kit .
  • Keeping partners to keep them updated of the progress of their orders .
  • Using the company's inhouse systems, Microsoft Word and Excel

To be suitable for this role you will have:

  • Telecoms experience preferred but not essential
  • Strong and customer service and administration skills.
  • Excellent phone manner.
  • Previous business to business experience.
  • Competent IT skills.
  • Excellent communication skills both verbal and written.
  • Team player.

To be considered for this fantastic opportunity please submit your CV.


Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.