Customer Service Advisor

NJR Recruitment

Posted a day ago, valid for 15 days

Preston, Lancashire PR3 3XR, England

Full Time

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Sonic Summary

The Customer Service Advisor position in Chorley, Lancashire offers a salary range of £24,500-£26,000.
The role requires candidates to have experience in customer service and proficiency in Microsoft Office.
Responsibilities include answering calls, handling sales and aftersales inquiries, and managing dealer accounts.
Candidates must possess a driving license and demonstrate strong organizational and problem-solving skills.
This position also involves attending trade shows and requires the ability to work efficiently in a fast-paced environment.

Customer Service Advisor

Chorley, Lancashire

£24,500-£26,000

Our Client, a well-established online retailer, now has an excellent opportunity for a Customer Service Advisor to join their team . This role will offer great career progression for the successful candidate.

In this role you will be:

Answering incoming calls
Answering sales and aftersales enquiries
Putting b2b orders on the system
Liaising with Agents
Booking shipments
Answering live chats
Arranging and hosting showroom visits.
Ability to prioritise workload based on importance
Managing dealer accounts

Requirements :

Microsoft office competency
Confident answering the Phone is essential
Driving license
Back office software experience
High attention to detail
Good organization skills
Ability to work alone
Great problem solving initiati
Willingness to attend trade shows with the team, outside of normal working hours.
Ability to work in a fast paced environment efficiently

Apply online or for further information please contact one of our specialist consultants quoting reference number: 15699

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