Expenses Administrator

We have an exciting opportunity to work as part of a busy Expenses Team, you will be dealing with internal customer expense claims, who are based across several UK sites and international regions. This role will involve performing semi-routine tasks and clerical duties (a training plan and work instructions will be available).

The successful applicant will be able to deliver operational tasks to schedule, within service level agreements and will display excellent customer service skills. Good communication skills, both written and verbal are important.

Understanding of the end-to-end Travel & Expense process generally is key. The right individual will be keen to drive efficiency and improvement.

Ideally, the candidate will have experience of working in a shared service/finance function performing a range of expense related processing and administration activities.

Responsibilities
- Complete mandated training and reading to support learning and understanding of process and tasks
- Investigation and reconciliation of employee expense accounts
- Working to recover any money owed to the business
- Learn multiple ERP systems
- Creditor and debtor reporting
- Producing KPIs
- Complete tasks as per the weekly task list/schedule of events
- Complete tasks delegated by team leader and/or manager
- Ensure defined financial controls are observed and report any fails to team leader and/or manager
- Attend customer surgeries and meetings as required

The Individual
- Customer service experience is essential, although in this role there will be no direct calls with customers
- Strong communicator (verbally and written)
- Ability to investigate, think around a problem and solutionise
- Competent in dealing with customers, but recognises when an issue should be escalated
- Knowledge of expense processing and financial systems
- Excellent reconcilation skills
- Works well with others, is a strong team player
- Task focused, can successfully and comfortably work to deadlines
- Accurate keyboard and data entry skills
- Numerate with good IT skills (must be comfortable with MS Excel, ideally with experience of Vlook ups)

The role holder will have excellent analytical and problem solving skills with a technical mindset. You will be able to work in a fast-paced environment working to deadlines and be adaptable to change.

This role sits within the accounts management team and is a transactional role. You will be resolving queries on the ERP system, completing claim failures, investigating balances on the ERP system and keeping in line with payment terms with Amex as well as overseeing the overdue process. Previous exposure to ERP systems such as SAP, Infor LN, Oracle or Sage would be an advantage.

Accounts assistant; accounts payable, accounts receivable; purchase ledger; sales ledger; SAP; SAGE; AAT; payroll; VAT returns; reconciliation; credit control; Infor LN; Oracle; Sage; expenses administrator; expenses assistant