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Vacancy: Aftersales Retention Specialist
Prestige Franchised Motor Dealership
Preston
Salary:Basic - £27,000OTE - £35,000 uncapped
Hours:Mon - Fri - 8.30am - 5.30pmNo weekends
Are you a frustrated Service Advisor looking for a career change? If so, read on!
We are looking for an Aftersales Retention Specialist for a beautiful car dealership in Lancashire.
Main Purpose of the Role
* To answer customer telephone enquiries for service in an efficient, courteous and friendly manner.* To maintain a high standard of customer service contact when booking customers into the system.* To organise the loading of the workshop system to ensure efficient utilisation of workshop capacity.* To carry out systematic follow up, upsell and prospecting activities.* To ensure service and parts processes are adhered to and maintained.* To proactively contact customers who have services and or MOTs due.
As an Aftersales Retention Advisor you will be working with a genuinely fantastic team with the one of the top automotive employers in the North West with lots of potential.
If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
