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Due to continuing expansion our client, a national manufacturing company is actively seeking an experienced, dedicated, and ambitious Telesales Executive to complement their growing team.
Reporting to the Team Leader, duties to include:
路 Contacting potential or existing customers to inform them about new products and services
路 Reply to queries and emails about company products and services
路 Establish customer requirements and close sales
路 Direct prospects to the field sales team when needed
路 Enter and update customer information in the database
路 Take and process orders in an accurate manner
路 Handle grievances to preserve the company鈥檚 reputation
路 Go the "extra mile" to meet sales quota and facilitate future sales
路 Recording details of each call and sale and note useful information
As a successful Candidate you will possess proven experience as telesales representative or sales/customer service role together with excellent communication, interpersonal and negotiation skills with the ability to resolve issues and address client complaints.
A good knowledge of relevant computer programs (e.g., CRM software) and telephone systems could be beneficial but not essential as training will be given.
This is a fantastic opportunity to join a forward thinking, dynamic company with a competitive remuneration package and plenty of ongoing support and the opportunity to build a career within a dynamic environment.
