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Underwriting Support

Key Group
Posted 15 hours ago, valid for 15 days
Location

Preston, Lancashire PR2 8GS

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Life Insurance

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Sonic Summary

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  • More2Life, part of the Key Group, is seeking an Underwriting Support team member in Preston to manage a caseload of mortgage applications and customer queries.
  • The ideal candidate should have experience in a detail-oriented business environment and possess strong communication and analytical skills.
  • A minimum of 2 years of experience in a relevant field is preferred, with previous quality checking experience considered advantageous.
  • The position offers a competitive salary of £23,000 to £27,000, depending on experience.
  • Benefits include 23 days of holiday plus bank holidays, a pension scheme, and additional perks such as life assurance and health coverage.

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.

Are you interested in the financial world? Have you considered a career in Underwriting? This could be the position for you. We are currently seeking a candidate with excellent quality checking skills and attention to detail to join our Underwriting Support team based in Preston.

As a member of the Underwriting support team, your main duties include full responsibility for the management of your caseload, covering a variety of work-types, to ensure customer queries/issues / administrative requests are dealt with efficiently and within agreed service levels. The role covers mortgage applications, pre offer queries and pre offer processing.

Key responsibilities:

  • Providing exceptional service to our customers in all aspects of their dealings with us.

  • Liaising with relevant internal and external stakeholders to maintain quality relationships.

  • Ensuring all tasks are completed accurately and within specific time frames, criteria and policy.

  • Making and receiving phone calls to chase outstanding reports or requests.

  • Dealing with technical queries from 3rd parties to allow a case to progress to mortgage offer.

Essential Skills

  • Experience of working within a business area where accuracy and attention to detail are essential.

  • Exceptional attention to detail.

  • Excellent interpersonal skills.

  • Strong verbal and written communication skills.

  • Be able to influence and negotiate with all levels of the business.

  • Excellent punctuality and timekeeping.

  • Excellent standard and accuracy of work.

  • To be able to demonstrate analytical, decision making and problem-solving skills, achieving best business practice.

  • Ability to be proactive rather than reactive to ideas.

  • Experience of prioritising and completing work to meet deadlines.

Desired Skills

  • Previous experience of quality checking is desirable.

  • To ideally have previous experience within the Financial Services industry, preferably from a regulatory perspective.

  • Good understanding of FCA regulations and the impact of regulatory risk would be desirable.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.Supportive - relationships are key to everything we do.Personal - going above and beyond to offer exceptional service.Integrity - honest, true and transparent in all our relationships.Responsive - whatever the challenge we'll deliver the right result.Expert - experts in our field, our thirst for knowledge never stops

Benefits:

  • 23 days holiday, plus bank holidays. Rising to 28 days based on length of service

  • Additional holiday purchase scheme

  • 1 charity day

  • Tier 1 pension

  • Simply Health

  • Life Assurance

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.