- Strong experience managing and support a team
- Strong experience delegating technical support emails and calls
- Strong experience developing and implementing team processes and training support materials
- Strong budget management experience including full P&L responsibilities
- Excellent relationship building with customers and internal staff
- Experience working a fast-paced environment
Back to searchSupport Manager
Erin Associates
Posted 19 hours ago, valid for 7 days
Preston, Lancashire PR4 0AS, England
Full Time
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Sonic Summary
- The Support Manager position in Preston offers a salary of £65,000 and requires strong experience in team management and customer support.
- The successful candidate will have a technical understanding of systems and experience in providing excellent customer service.
- Key responsibilities include managing the support team, ensuring delivery against SLAs, and maintaining strong relationships with clients.
- Candidates should have experience in budget management, team processes, and a fast-paced environment.
- This growing organization values its staff and offers a competitive benefits package along with opportunities for career progression.
