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Aftersales Retention Executive
Prestige Franchised Dealership
Preston
Our client is looking to recruit an Aftersales Retention Executive for their prestigious car dealership.
The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.
The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge:
Passion for customer service
Ability to manage own workload
Enthusiastic
Ability to work under pressure
Able to work as part of a team whilst using own initiative
Maximise business opportunity, upselling products
Accurate data inputting
Self-motivated and target driven
Adhering to brand standards
Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.
Working days are Monday - Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime (1 in 6)
£21,420 Basic plus OT for Saturday mornings
£12.5k Commission Uncapped
As you will be working with a highly successful and award-winning Retailer, the position offers:
25 days holiday (plus bank holidays), additional day's holiday on your birthday - pro-rata for part-time employment
Discount retail shopping platform
Preferential family rates within the brand
Company pension scheme
Death in Service policy
Work wear supplied
Childcare voucher scheme
Cycle to work scheme
Training, coaching and development funded
Incentives and rewards
Free tickets to local and national events
Staff social events
On site car parking
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
