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Senior Technical Lead - Preston - £60,000

Bond Williams Limited
Posted a day ago, valid for a month
Location

Preston, Lancashire PR1 2QT, England

Salary

£60,000 per annum

Contract type

Full Time

Life Insurance
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A Senior Technical Lead is required to join an established and growing business based near Fulwood, in Lancashire.

Are you an enthusiastic, customer-focused IT professional? We're looking for a strong L3 IT Support Engineer to join a small and friendly team in Preston. If you thrive in a fast-paced technical support environment and enjoy solving complex problems, this role is for you!

Key Responsibilities:

  • Technical Support: Provide expert analysis, troubleshooting, and system & network monitoring for external customers.
  • Experience and migration expertise
  • Maintenance & Support: Handle day-to-day maintenance and support tasks as required.
  • Solution Design: Define requirements, design solutions, evaluate vendors and platforms, and perform engineering tasks.
  • Ownership: Take full ownership of issues until resolution, providing 2nd & 3rd Line support to our varied customer base.
  • Leadership: Strong leadership (line management) experience

What You'll Do:

  • On-Site Support: Attend local customer sites to install new solutions or resolve current issues.
  • Remote Support: Provide remote support to customers across our group.
  • Microsoft Environment: Work with Windows Server 2012/16/19 and up to Windows 11 Operating System.
  • Active Directory & More: Manage Active Directory, DHCP, DNS, Remote Desktop Services, SharePoint, OneDrive, and VPN connections.
  • Office 365: Utilize your knowledge of the Office 365 environment.
  • Networking: Apply your understanding of networking principles to troubleshoot and resolve customer issues.
  • IT Security: Address IT security issues, including networking, backup solutions, and spam/malware filtering.

Requirements:

  • Experience: At least 3 years of experience in an IT-based role, preferably within an MSP or providing services to multisite operations.
  • Skills: Strong technical skills in a Microsoft environment and practical networking knowledge.
  • Customer Focus: Excellent customer service skills and the ability to work independently and as part of a team.
  • Must hold full driver's license
  • Previous experience working for a MSP essential


The company:

  • Dynamic Environment: No two days are the same, offering a variety of challenges and opportunities.
  • Friendly Team: Work with a supportive and collaborative team.
  • Growth Opportunities: Develop your skills and advance your career in IT support.


Additional Information:

Salary for this role is competitive up to £40,000 dependant on experience
Based on site in the office. Working hours: Monday - Friday, 37.5 hours per week working between the hours of 08:00 - 17:00.

Benefits Include:

  • 25 days holiday + Bank holidays
  • Birthday day leave
  • Income protection
  • Life assurance
  • Private health
  • And many more!

Salary: £45,000 - £60,000 dependant on experience and expertise

How to apply:
If you are interested in the Senior Technical Lead role, please submit a copy of your CV to
For further information, contact Charmaine Padfield on the IT team at Bond Williams Professional Recruitment in Bournemouth 01202 233777 option 4 for IT

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.