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Sales Coordinator
24,000 - 28,000 #INDCB
Locations: Bramley
Hours: Mon-Fri 9am-5pm
The Sales Coordinator is responsible for assisting the sales team by managing schedules, processing orders, handling customer inquiries, preparing sales reports, and performing other administrative tasks to ensure the sales process runs smoothly and efficiently.
Key Responsibilities:
- Sales Support:
- Provide administrative support to the sales team, including organizing meetings, scheduling appointments, and preparing sales presentations.
- Coordinate and follow up on customer inquiries, ensuring quick and accurate responses.
- Maintain and update customer databases and sales records.
- Order Management:
- Process customer orders, ensuring accuracy and timely delivery.
- Follow up on order status and resolve any issues that may arise during the order process.
- Sales Reporting:
- Assist with the preparation of sales reports, tracking performance against targets, and identifying trends.
- Help in forecasting and analyzing sales data to assist the sales team in decision-making.
- Customer Relationship Management:
- Act as the main point of contact for customers, providing excellent service and ensuring satisfaction.
- Assist in resolving customer complaints or issues in collaboration with the sales or customer service team.
- Communication and Coordination:
- Communicate effectively with other departments (e.g., marketing, logistics, finance) to ensure a smooth sales process.
- Coordinate sales activities and special projects as directed by the sales manager or director.
- Document Management:
- Maintain organized records of sales contracts, proposals, and other relevant documentation.
Skills & Qualifications:
- Education:
- A bachelor's degree in business, marketing, or a related field is often preferred.
- Experience:
- 1-3 years of experience in a sales support or administrative role, preferably within the sales or customer service industry.
- Skills:
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Ability to work independently and as part of a team.
- Detail-oriented with strong problem-solving skills
