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We have a fantastic opportunity for a Property/Home Insurance Claims Handler to join the team of an established claims management company due to growth.
Based just on the outskirts of Leeds, this long standing business are looking for someone to handle a mix of domestic and commercial property claims, focusing predominantly on contents and water damage.
Key Responsibilities:
- Case management from first point of contact for new cases to conclusion and invoicing
- Communicating pro-actively with customers and instructing clients over the telephone and in writing
- Allocating contractors and providing oversight, quality standards and adherence to SLAs
- Managing building repair, restoration and other suppliers, pro-actively guiding claims to settlement
- Responding effectively to technical queries, issues and complaints
- Production of management information
- Reviewing and updating compliance requirements
- Handling claims on a Delegated Authority basis from Insurers
Requirements:
- Minimum 6 months experience with Home or Property insurance
- Good communicator and ideally with experience in dealing with insurers, policyholders, contractors and loss adjusters
- Capable of working within a small team, bringing a positive can-do attitude, focus and disciple to the management of a busy workload
- Computer literate
On offer is a salary up to £30k and a benefits package that includes a 5% pension contribution, holiday allowance and support for Cert CILA qualifications. There is also genuine scope to progress into Loss Adjusting within a highly reputable business. There is free parking on-site. Possibility of hybrid working depending on circumstances.
