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Your new companyA reputable Social Housing provider that provides a safe housing community for the residents of Leeds is looking to add an experienced housing liaison officer to their team to look after the residents in the South East area of the city.Your new roleThe job opportunity offers a wide variety day to day, but duties will include the below.
- Liaison and Communication:
- Coordinate with tenants before, during, and after property installations or maintenance work.
- Schedule and confirm appointments with tenants for various services.
- Maintain open communication channels with site management, contractors, and tenants.
- Address tenant enquiries, concerns, and feedback promptly.
What you'll need to succeed
- Experience of excellent, face to face customer service experience
- Experience of successful and effective collaborative working, internally and with external agencies, to achieve goals.
- Demonstrable work with SMART objectives and proactively striving to exceed performance targets set.
- A good level of digital competency.
- Demonstrable experience of responding sensitively to a diverse client group
- Understanding of social housing.
What you'll get in returnYou will get a permanent role for one of the leading social housing providers in Leeds. The role is paying a salary of around £33000 per annum + package. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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