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Stephen James Consulting are currently working with an expanding elderly provider who are looking to recruit an experienced CommercialBusiness Managerbased in West Sussex.
The Commercial Business Manager will be responsible for an individual care centre, who offer a range of comprehensive facilities and services devised to meet the varied needs of their residents. Taking a pivotal role in sales strategy, with a particular focus on private pay residents, to maximise sales opportunities which achieve revenue growth.
You will be responsible for:
- Ensuring monthly and annual enquiry, conversion and occupancy targets are met and delivering excellence in managing the customer journey for those seeking care.
- Liaise closely with the Home Manager and Marketing Executive to create and deliver a rolling three-month sales and marketing action plan.
- Use social media to build a strong network locally.
- Establish and maintain various local community relationships, staying focused on key activity in the local community to identify opportunities which support the sales action plan.
- Build excellent relationships with commissioners gaining trust and credibility.
- Establish strong working relationships with local care homes locally to develop a home-to home referral network.
- Follow the defined sales & marketing standard operating procedures (SOPs)
To be considered for this role of Commercial Business Manager you will need the following experience:
- Have a strong background incommercialsales(Ideally with Health and Social Care) or other highly regulated industries.
- Superb communication and interpersonal skills. with strong organisational and planning skills.
- The ability to develop tailored solutions based on client needs.
- Strong commercial skills and experience managing P&Ls.
- Exceptional customer service skills with a focus on customer satisfaction and loyalty
The role of Commercial Business Manager is offering 65,000 - 75,000 with an excellent benefits and achievable bonus package, salary range is dependent on candidate experience.
If you are interested in applying for this role of Commercial Business Manager, please click apply now below.
