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Exciting Opportunity: Customer Service Administrator - Southwick!
Join a fast-growing and highly regarded manufacturing company as a Customer Service Administrator Located in the outskirts of Southwick with free onsite parking, this permanent, full-time role offers a competitive salary of £25,000 - £26,000 per year plus a monthly target-based bonus. If you're passionate about delivering outstanding customer service and want to be part of a dynamic and supportive team, this could be the perfect opportunity for you!
Role Overview:As a Customer Service Administrator, you'll play a vital role in ensuring smooth and exceptional service delivery. You will handle customer queries, manage schedules, and support the team in a variety of tasks to ensure a seamless customer journey.
Key Responsibilities:- Respond to customer enquiries via phone, email, and live chat
- Manage schedules and diaries for assigned areas
- Handle quotes, pricing queries, and convert opportunities as per company policies
- Assist colleagues during peak periods to maintain high service levels
- Ensure accuracy in handling information, especially related to prices and documentation
- Previous experience in a customer-focused office environment
- Excellent communication skills, both verbal and written
- Strong attention to detail, particularly when it comes to numerical and grammatical accuracy
- Flexible and adaptable, able to thrive in a fast-paced environment
- Competitive salary: £25,000 - £26,000 plus monthly target-based team bonus
- 31 days of annual leave (including bank holidays)
- Pension scheme
- Full training and progression opportunities (this vacancy is due to an internal promotion!)
- One Saturday shift per month (10am - 4pm)
- Overtime available
Our client, a leader in the manufacturing sector, works with prestigious brands across the UK and is known for their exceptional customer service. You'll be joining a team that values professionalism, collaboration, and a family-like atmosphere. This is an exciting time to join a company that is growing and committed to supporting the development of its employees.
How to Apply:Don't miss this fantastic opportunity! Apply today and be a part of a vibrant team in a company that celebrates success and fosters growth. Office Angels are proud to be working as a recruitment agency on behalf of this client.
Please note: If you do not hear from us within 5 days of applying, you have not been successful this time. For more job opportunities, visit our website at www.officeangels.com.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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