Social Media Manager

Social Media Manager – Hybrid in West Sussex A fantastic opportunity to join a leading travel and leisure company that specialize in outdoor holidays across UK and Europe with an array of activities and offering life-time experiences and adventures to holidaymakers.They are looking for an experienced Social Media Manager to oversee the strategic management and development of their social media channels, driving brand awareness, lead a team and work closely with the marketing team.Social Media Manager Responsibilities 

• Develop and implement strategies to enhance customer retention, activation, and engagement across social media channels. Set and track KPIs to measure the success of initiatives.
• Collaborating with the Marketing and Research & Insight teams to identify and target relevant audiences for social media campaigns
• Advocate for social media’s role in driving business performance, continuously optimizing strategies and sharing insights with the wider business team.
• Track and analyse the social media activities of relevant competitors to identify opportunities
• Oversee external agencies responsible and ensuring performance and straregy aligns with the company’s objectives.
• Work closely with the Contact Centre to ensure timely sharing of campaign information, ensuring members and non-members alike receive the most current and informative content.

Social Media Manager Skills and Experience Required 

• Experience in a B2C social media role within the travel industry
• Strong management skills, with previous experience in managing a team
• Solid understanding of GDPR and its impact on social media channels.
• A track record of successfully delivering projects on time and within budget
• Strong written and verbal communication skills
• Experience managing significant budgets and making strategic decisions to drive business outcomes.
• Excellent interpersonal skills, with the ability to build and maintain strong relationships across teams and with external stakeholders.

Social Media Manager Additional Details 

• A basic salary in the region of £60,000 - £65,000 per annum depending on experience.
• Fantastic benefits which include, pension scheme, private health care etc
• Hybrid 3 times a week in West Sussex