Administration Assistant - Customs Brokerage

Location: Purfleet, Essex, RM19Job Type: Full-time, Monday to Friday, 9am-5pmSalary: Competitive

Are you ready to advance your career in a dynamic and fast-paced environment? We are seeking a meticulous and proactive Admin Assistant to join our Customs Brokerage team. This role is your opportunity to become part of a global network, operating in over 95 countries, and to contribute to our ambitious sustainability and growth goals.

Role Overview:

• Manage high-volume shared mailboxes, ensuring efficient booking and handling of jobs through our TMS/workflow dashboard.
• Communicate effectively with customers, external suppliers, and government bodies.
• Operational handling of shipments using our in-house systems.
• Log Duty/VAT invoicing requests to a central database and assist with finance-related queries.
• Deliver exceptional customer service and support the commercial awareness of the management team.
• Ensure strict customs compliance and support colleagues across departments.

Required Skills & Qualifications:

• Experience in import/export freight procedures is crucial.
• Ability to work under pressure and meet demanding deadlines.
• Excellent communication skills and telephone manner.
• Proficiency in Microsoft Office and strong attention to detail.
• Flexible, proactive approach and the ability to work independently or as part of a team.
• Strong organisational skills and adept at problem-solving.

Desirable:

• Knowledge of customs warehousing and UK Trade Tariff.
• Familiarity with CNS/Destin8/CCS and workable knowledge of customs procedures.

What We Offer:

• A competitive salary package and the chance to grow within a driven and successful company.
• Enhanced annual leave entitlement that increases with service.
• Eco-friendly car and cycle schemes through salary sacrifice.
• WeCare and LifeWorks apps for wellbeing support, including GP access for you and your dependents.
• Life insurance with expert probate support.
• Eyecare vouchers and access to exclusive discounts and cashback on major brands.

Join us and be part of a company that values sustainability, innovation, and its people. To apply for the position of Admin Assistant in Customs Brokerage, please submit your CV and cover letter detailing your relevant experience and why you are passionate about joining our team.