Account Manager

Account/Project Manager - German speaking

Salary: circa £35k depending on experience plus benefits and career opportunities

Location: South London/Purley

Hybrid role: home based 2 days a week office based 3 days a week.

The Company

A highly successful international packaging agency based in South London. With 30 years-experience of designing and producing large retail brands that win at the retail shelf.

Job Summary:

As Account/Project Manager, you would be responsible for the administration and management of your own accounts and projects under the guidance of an Account Director which requires excellent communication skills in both German and English. By liaising between the client, Account Director and the company’s internal design, artwork and production teams you would be responsible for ensuring projects are delivered smoothly and to tight deadlines. Ability to work in a fast-paced environment on multiple projects is essential in supporting the Account Director, building, developing and maintaining important client relationships.

Overall Responsibility:

• Responsible for the administration and running of accounts/projects and for maintaining long-standing client relationships as well as assisting the Account Director in building and maintaining strong internal relationships across the company.
• To own and manage entire projects (with guidance and supervision from the Account Director) from taking the initial brief from the client to obtaining approval from the QC team to release the project to the client, working closely with the internal Design and Artwork teams to facilitate the production of packaging for our clients.
• Responsible for ensuring projects are completed to the highest standard and to deadline and to highlight to the Account Director should this not be the case Managing conflicting deadlines to ensure changing priorities are recognised and planned for accordingly.
• Communicate with clients professionally and help build client relationships to inspire trust and confidence in the company.
• Maintain excellent standards of spoken and written communication in German and English.
• Effectively communicate client briefs to the Design and Artwork departments to ensure work is produced to client specification first time.
• Ensure the accuracy and precision of all work by continuously checking all details against the client brief, brand guidelines and/or style guides.
• Liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production.
• Analyse, understand, question and challenge client briefings, obtaining support from the Account Director for more complex briefs.
• Write briefings for internal design, photoshoot and digital artwork projects.
• Brief the design or artwork team on individual projects.
• Effectively manage the timing and execution of the internal design and artwork process.
• Organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings etc.
• Proof-read your designs and artworks.
• Ensure that your projects comply with all current client design and artwork guidelines.
• Keep full track of all your live projects and be able to give a full account of the status of each project at any given time.
• Manage client expectations and make sure that all deadlines are met.
• Assist with responsibility for budgets of all projects.
• Ensure all projects are invoiced promptly and within company timelines.

Job Skills and Qualifications:

• 3+ years of account/project management experience working within the FMCG sector.
• 3+ years’ experience managing the critical path of multiple skews within a creative pipeline
• 'A’ Level and/or professional level of writing and speaking German is required as a minimum; fluency is preferred
• Previous experience of working within a creative environment is essential
• Experience working within a pressured environment delivering to tight deadlines is essential.
• Demonstration of ability to build strong working relationships
• Ability to manage the commerciality of projects to make sure they are profitable and delivered to time scale
• Ability to co-ordinate multiple projects in a fast-paced environment, be self-motivated, efficient and highly organised is essential.

Applications can only be accepted from individuals who are eligible to work in the UK.