An excellent opportunity for an Experienced Trade Counter Assistant / Driver to join a well-established company.

Job Type: Full-Time, Permanent, 40 hours per week.

Salary: £27,000 - £30,000 Per Annum, Depending on Experience, OTE £30-35K.

Location: Twickenham TW13.

About The Company:

They are a market leader in the HVAC industry, specializing in air conditioning and heat pump products. Priding themselves on being successful, dynamic, and ambitious and they recognize that their greatest asset is their people. As they continue to grow, they are seeking motivated team players to join them on this journey.

Their Trade Branch Network roles come with a range of benefits that set us apart from other trade networks. They are committed to supporting your work/life balance, offering:

A Christmas shutdown period
No weekend openings (Saturday or Sunday)
Early branch closure at 4:30pm on weekdays to support your work/life balance
A FREE Healthcare plan for all employees
Industry-leading induction and training programs
Excellent opportunities for career growth and progression
Real opportunities to make an impact and carve out a rewarding career within the company

About The Role:

As a Trade Counter Assistant, you'll play a key role in supporting daily branch operations, working closely with the Branch Manager or Supervisor. Your responsibilities include:

Leading by example and contributing to day-to-day operations
Achieving sales targets by confidently selling and communicating product knowledge to customers
Providing excellent customer service to both new and existing customers
Picking, loading, and delivering products to customers using company vans
Managing route planning, ensuring safe driving, and keeping the vehicle clean
Supporting the Branch Manager with tasks and ensuring timely completion
Adhering to health and safety standards, along with company policies
Maintaining high operational standards and meeting branch sales goals
Developing positive customer relationships while contributing to the overall sales targets
Assisting with stock management, warehouse organization, and maintaining cleanliness at the branch

Candidate Requirements:

Passion and energy to deliver excellent customer service and meet business goals
A hands-on, customer-focused approach with a proactive attitude toward engaging customers
A commercial mindset to drive sales and maximise margins while ensuring customer satisfaction
Strong organisational skills and the ability to prioritise tasks and use initiative
Confidence in using IT, including MS Office and industry-standard software
A full and valid driving license
Experience with branch stock taking is a plus
Comfort working both in a small team and independently
Previous experience in a similar role, ideally in the HVAC or plumbing merchant industry, is an advantage

Company Benefits:

Competitive Salary with bonus potential
20 days of holiday, plus statutory holidays, totalling 28 days off each year
Free Healthcare plan for all employees
A Company Pension Plan
Employee discount on products
A mix of e-learning and on-the-job training to support career development
A Colleague Referral Program, where you can earn for successfully referring new team members
Fantastic opportunities for growth and career advancement within the company

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

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