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Customer Service Solutions- Hybrid working

Office Angels
Posted 3 days ago, valid for 11 days
Location

Queensbury, West Yorkshire BD13, England

Salary

£20,000 - £23,500 per annum

Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • The Customer Service Solutions position offers a hybrid working model with a permanent contract based in Halifax, HX2, and requires a minimum of two days in the office per week after training.
  • The salary for this role ranges from £22,000 to £23,500 per annum.
  • Candidates should have previous sales administration or customer service experience and excellent multi-tasking and communication skills.
  • The job responsibilities include order processing, managing customer inquiries, generating quotations, and handling complaints.
  • Benefits include 26 days of annual leave rising to 28, a pension plan, and various employee perks.

Customer Service Solutions- Hybrid working!

Contract: Permanent

Hours: Monday to Friday 08:30 - 5:00

Location: Halifax, HX2 & Home Working - Minimum 2 days in the office per week after successful training period

Salary: Between 22,000- 23,500 per annum

Start date: ASAP

Benefits: Hybrid working, on-site parking, Voluntary Bupa Scheme, 26 days annual leave rising to 28 (+ Birthday Day office), pension, employee assistance programme, Bike2Work, staff discounts for family and friends

Culture: Were excited to be supporting this market leading company again this year. Having supported this employer with numerous recruits across various departments, over the years (due to their continual growth and success) We are always happy to share our placed candidate's feedback of this business being a truly great place to work!

Your duties and responsibilities:

  • Order processing and order management
  • Telephone enquiries and customer service calls
  • Generate quotations and deal with administration of paperwork
  • Processing customer complaints
  • Pricing for individual accounts and collating all information accurately
  • Manage and organisation of your own and shared inbox's
  • Efficient, timely and detailed correspondents with external/internal customers

To be successful in this role, you will have:

  • Previous Sales Admin/Customer Service experience
  • Excellent multi-tasking skills
  • Great communication skills both verbal and written
  • The ability to build strong working relationships
  • Computer skills

If this company and position appeals to you then please apply your CV online and we will be in touch if you have been successful!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.