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Role: Internal Sales
Location: Rainham, Essex
Sector: Timber Merchant
Package: £35,000 - £55,000 + Bonus
With a network of branches our client supplies an extensive range of hard and soft woods, plus joinery, decking and flooring supplies.
Due to growth their Rainham branch, in Essex, is looking to recruit an enthusiastic and experienced Internal Sales Negotiator, with knowledge of hardwoods to join their busy sales office.
Key Attributes:
- Previous experience within an Internal Sales role within the construction supply / building materials sector e.g. builders merchants or distributor
- Strong knowledge of hardwoods
- Customer focused
- Good communication and negotiation
- Results focused
- Relationship builder
- Detail conscious
- Personable
- Business focused
Key Responsibilities:
- To follow up and file quotations issued to check competitiveness and to secure sales
- To provide feedback on pricing levels to Managers
- To maintain content and accuracy of sales daybook
- To assist with project tracking of potential business
- To answer all internal sales enquiries, advising product availability, delivery dates, transport schedules and product lead-times promptly and accurately
- To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned
- To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders
- To receive, examine, and link confirmation orders, advising any amendments necessary to originals
- To check and confirm dates and content of direct deliveries as they fall due
- To pass checked and confirmed direct deliveries daily to invoicing
- To liaise with suppliers on schedules for incoming goods for specific orders
- To liaise with the Transport Manager to advise customers of any alterations to delivery schedules
- To keep own price lists current and updated
- To assist in maintaining current and updated price lists and manufacturer literature at the branch
- To assist with periodic stock takes where required.
Key Skills:
- Customer service experience
- Numerate
- Literate
- IT proficient (MS office)
- Strong sales experience
Package:
- Starting basic of £35,000 - £55,000 dependent upon experience
- Company bonus scheme
- Company pension contributions & life assurance plan
- Generous holiday entitlement plus Bank Holidays
For further information on this Internal Sales role please apply online.
