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Customer service representative
Customer Service Support - Flexible Hours

Customer Service Support - Flexible Hours

TN Recruits

Posted 18 hours ago, valid for 19 days

Rainham, Greater London RM13 9TX

Part Time

Life Insurance

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Sonic Summary

A luxury brand manufacturer is seeking a polished Customer Service Support Agent to deliver exceptional service to business customers.
The role offers flexible working hours, ideal for those wanting a work-life balance, with a schedule from Monday to Friday, 9:30 AM to 2:30 PM.
Candidates should possess strong customer service skills, attention to detail, and experience with ERP and CRM systems, along with a preference for proficiency in Microsoft Office.
The position includes a benefits package featuring 25 days of annual leave, an annual bonus scheme, and opportunities for career growth through training programs.
While the specific salary is not mentioned, applicants should have relevant experience in customer service, ideally with knowledge of export and commercial invoicing.

Exceptional, Flexible Customer Service Role – Luxury Brand!We have a fantastic opening with a high-end, luxury brand manufacturer for an exceptional and polished Customer Service Support Agent to provide an outstanding customer experience for their business customers. This role offers the added benefit of flexible, working hours – perfect for those seeking work-life balance while still building a rewarding career.What You’ll Do:• Provide high-quality support and exceptional service.• Handle queries on orders, stock availability, pricing & technical support.• Manage customer records & emails proactively.• Work with cross-functional teams to resolve customer issues.• Ensure smooth order processing & returns handling.What We’re Looking For:• Strong customer service & communication skills.• Ability to problem-solve, prioritise & multitask.• Attention to detail & strong organisational skills.• Knowledge of ERP & CRM systems (EFACS, Sage, HubSpot – desirable). Proficiency in Microsoft Office (preferred).• Experience with export & commercial invoicing (a plus!).Why Join This Team?• Flexible Hours – Perfect for those looking for a work schedule that fits their lifestyle. Monday – Friday 9.30am – 2.30pm. Flexible, earlier starts a possibility.• Work with Premium, High-End Products – Represent a brand known for quality and excellence.• Fantastic Benefits Package – Includes 25 days annual leave, an annual bonus scheme, pension, life assurance, health and wellbeing programme, and more.• Be Part of a Collaborative, Friendly Team – A supportive workplace that values teamwork and success.• Opportunity for Learning & Career Growth – Academy training and development programs designed to help you succeed.Apply Now!Don’t miss this chance to join an amazing team with a role that offers flexibility, career growth, and a premium brand experience!INTERVIEWS HAPPENING NOW – CONTACT HELEN AT ME RECRUITS TODAY!/ In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

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