Customer Service Support

TN Recruits

Posted 5 days ago, valid for 25 days

Rainham, Greater London RM13 9TX

Part Time

Life Insurance

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Sonic Summary

This exceptional customer service role is with a luxury brand manufacturer, seeking a polished Customer Service Support Agent to enhance the customer experience for their business clients.
The position offers flexible working hours, typically Monday to Friday from 9:30 am to 2:30 pm, ideal for those valuing work-life balance.
Candidates should possess strong customer service skills, attention to detail, and ideally have experience with ERP and CRM systems, along with a minimum of 2 years in a customer service role.
The role includes a competitive salary and a fantastic benefits package, including 25 days of annual leave, an annual bonus scheme, and a health and wellbeing program.
This opportunity allows you to work with premium products in a collaborative environment, with a focus on career growth and development.

Exceptional, Flexible Customer Service Role – Luxury Brand!We have a fantastic opening with a high-end, luxury brand manufacturer for an exceptional and polished Customer Service Support Agent to provide an outstanding customer experience for their business customers. This role offers the added benefit of flexible, working hours – perfect for those seeking work-life balance while still building a rewarding career.What You’ll Do:• Provide high-quality support and exceptional service.• Handle queries on orders, stock availability, pricing & technical support.• Manage customer records & emails proactively.• Work with cross-functional teams to resolve customer issues.• Ensure smooth order processing & returns handling.What We’re Looking For:• Strong customer service & communication skills.• Ability to problem-solve, prioritise & multitask.• Attention to detail & strong organisational skills.• Knowledge of ERP & CRM systems (EFACS, Sage, HubSpot – desirable). Proficiency in Microsoft Office (preferred).• Experience with export & commercial invoicing (a plus!).Why Join This Team?• Flexible Hours – Perfect for those looking for a work schedule that fits their lifestyle. Monday – Friday 9.30am – 2.30pm. Flexible, earlier starts a possibility.• Work with Premium, High-End Products – Represent a brand known for quality and excellence.• Fantastic Benefits Package – Includes 25 days annual leave, an annual bonus scheme, pension, life assurance, health and wellbeing programme, and more.• Be Part of a Collaborative, Friendly Team – A supportive workplace that values teamwork and success.• Opportunity for Learning & Career Growth – Academy training and development programs designed to help you succeed.Apply Now!Don’t miss this chance to join an amazing team with a role that offers flexibility, career growth, and a premium brand experience!INTERVIEWS HAPPENING NOW – CONTACT HELEN AT ME RECRUITS TODAY!/ In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

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