Back to searchCustomer Care Team Leader - Insurance
GerrardWhite
Posted 24 days ago, valid for 12 days
Rainham, Greater London RM13 9TX
£30,000 - £34,000 per annum
Full Time
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Sonic Summary
- The Customer Care Team Leader position is located in Rainham, Essex, requiring four days in-office work and Fridays from home.
- The role offers a salary range of £30,000 to £34,000, depending on experience, with a salary review after 12 months.
- Candidates should have 4-5 years of experience in an insurance contact center, preferably in the Motor sector, along with strong leadership and customer service skills.
- The position involves leading a customer service team to meet sales, retention, and service targets while ensuring compliance with relevant standards.
- Benefits include a hybrid working model, no weekend work, 20 days of holiday (increasing to 25), and clear progression opportunities for high performers.
