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Job Summary
Your day-to-day role will be installing solutions as a defined project for clients. This could be anything from a single PC installation to a full VoIP rollout. Your advanced technology skills will be required to implement projects with minimal business interruptions or problems.
This role will be a mix of remote and client location installations, which may also include attending pre and post project meetings with the client.
This role requires 3+ years’ experience in a Remote Support or similar role within the IT industry.
This is a Monday to Friday 9am to 5pm. Additional hours will be expected once you pass your probationary period and will be paid at time and a half rate or time in lieu. All additional shifts are on a rota basis. Due to this role also requiring client visits (as\when required), travelling may be required outside of the standard hours to ensure you are onsite for 9am.
To excel in this role, you will possess:
- Strong work ethics
- A high level of technical understanding and skill to complete a project from start to finish
- Passion for technology, and how it can help drive client success and hit their business goals
- Flexibility to work outside of normal working hours on occasion
- Excellent verbal and written communication skills
- Attention to detail
- The ability to work well under pressure and to tight deadlines
- A presentable and professional image
- A valid driving licence
Benefits
- Profit-share
- Performance bonus
- Paid training
- Company paid quarterly events
- Cycle to work scheme
- Onsite gym
* After successfully completing the standard 6-month probationary period.
** Performance bonus and profit share is enabled after successfully completing the standard 6-month probationary period. Performance bonus is paid out quarterly, with the profit share being paid out annually.
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
