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Supported Housing OfficerAshford & RamsgateSupported LivingPermanent ContractPart Time (20 Hours)£20,157 (Pro Rata)
Join a leading Housing Association as a Supported Housing Officer and play a crucial role in managing supported accommodation across East Kent, ensuring tenants sustain their tenancies in a safe and supportive environment.THE ROLEAs a Supported Housing Officer, you will be responsible for providing housing management and tenancy support to residents within supported accommodation schemes.
- Manage and develop supported housing services to benefit tenants and the organisation
- Support tenants to maintain their tenancies, manage arrears, and address anti-social behaviour
- Promote tenant responsibility and compliance with tenancy agreements
- Work proactively to build safe communities and respond to safeguarding concerns
- Monitor and manage rent accounts, arrears, and performance targets
- Develop partnerships with external agencies, stakeholders, and commissioners
- Ensure compliance with all legal, contractual, and performance requirements
- Support void management to meet organisational targets
THE CANDIDATEThe ideal candidate will have previous experience in supported housing, tenancy management, or a similar role within the housing sector.
- Strong knowledge of housing legislation, tenancy agreements, and best practices
- Experience in a customer-facing role, providing housing-related support
- Excellent communication and interpersonal skills to liaise with residents and external agencies
- Strong IT skills, including proficiency in Microsoft Office and housing management systems
- A valid UK driving licence and willingness to travel between Ashford and Ramsgate
THE CONTRACT
- 20 Hours per week (Flexible working available)
- Permanent Contract
- £20,157 (Pro Rata) per year, plus benefits
Benefits include: Generous annual leave entitlement, company pension scheme, health cash plan, well-being grant, and additional leave entitlement for Christmas.HOW TO APPLYTo apply for this role, please email a copy of your CV to or call on to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
