Customer Development Manager

ASD is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.

As a pioneer of digital transformation in the steel and metal industry we continuously strive to add value to our customers by investing into digital technologies and introducing innovative eProcurement solutions.
 

We are looking for a Customer Developement Manager to join our Sales Team in Central Scotland. If you have a proven track record in sales, preferably in Steel or a similar Manufacturing industry and you are happy to work on the road getting as much face to face as possible with existing and potential customers, I want to hear from you!

Purpose of the role;

• Maximise selling opportunities and ensure targets are achieved.
• Pro-actively seek and pursue new business.
• Work with the current company sales strategies.

Responsibilites;

• Responsible for own activities only, with no direct subordinates.
• Jointly responsible with the rest of the team for an agreed portion of the sales budget.
• Develop & grow strong relationships with key decision makers at various levels within customer organizations.
• Act as primary point of contact for assigned customers – understanding their needs and providing tailored solutions.
• Build positive relationship sand regular contact with new & existing customers to identify their needs and improve customer purchase frequency.
• Achieve or exceed sales targets within designated areas or specific accounts
• Identify and pursue new business opportunities
• Negotiate contracts & agreements
• Develop and implement customer/sector specific business plans
• Analyse market trends and customer data to identify opportunities and tailored solutions
• Contribute to the development of the overall units sales and marketing strategy.
• Monitoring sales performance and take positive corrective actions where needed.
• Monitor and provide feedback on market conditions, trends and competitor activities.
• Work closely with internal teams such as fulfilment, purchasing operations & transport to ensure customer satisfaction.
• Provide regular reports on sales performance, customer feedback & market trends.
• Plan days out on a geographical basis and forward information to the Sales Manager and the Internal Sales team.
• Ensure all sales enquiries & visits are inputted into the KliCC system.

Relevant Experience/Skills/Knowledge

Essential;

• Excellent communication/relationship building skills verbal and written.
• Confident, enthusiastic and energetic.
• Steel Sales experience
• Proven experience in Business development or sales
• Basic computer skills, including Microsoft Word, Excel and e-mail.
• Experience of working as part of a high performing team.
• Proactive approach

Desirable;

• Knowledge of SAP commercial.

Salay £40,000k plus, depending on experience and negotiable