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IT/Technical Support

A1 Personnel Employment Agency Ltd
Posted 5 days ago, valid for 24 days
Location

Rayleigh, Essex SS67HH, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The organization is seeking a dynamic IT professional to join their team, focusing on IT support, development, and strategic project management.
  • Candidates should have experience in Power Platform tools, CRM troubleshooting, and device management, with a strong emphasis on technical problem-solving skills.
  • The role offers a salary of $70,000 to $80,000 per year and requires at least 3 years of relevant experience in IT support or a similar field.
  • Employees will have the opportunity to work on innovative projects and enjoy a consistent Monday-to-Friday schedule, promoting work-life balance.
  • This position also emphasizes career development and collaboration within a passionate team, contributing to the organization's digital transformation initiatives.

Are You Ready to Make an Impact in IT Support?

Unlock your potential and join a forward-thinking organization that values innovation, collaboration, and technical expertise. We're looking for a dynamic IT professional to take on a pivotal role that blends problem-solving, development, and strategic support. Here’s your chance to help shape the future of IT and digital transformation within our business.

Why Join Us?

  • Innovative Projects: Be part of cutting-edge technical and digital transformation initiatives that have a direct impact on our success.
  • Collaborative Environment: Work alongside a passionate team of IT professionals and collaborate with stakeholders across all levels.
  • Career Development: Develop expertise in Power Platform, Microsoft 365, and advanced problem-solving techniques while staying ahead of industry trends.
  • Work-Life Balance: Enjoy a consistent Monday-to-Friday schedule, giving you time to recharge.

Your Key Responsibilities:

Project Support

  • Partner with the IT department to plan and deliver impactful technical projects.
  • Analyse requirements and align objectives with business and technical goals.
  • Assist in enhancing Power Platform solutions (Power Automate, Power Apps, Power BI).
  • Troubleshoot and resolve CRM issues in collaboration with external developers.
  • Help identify risks and escalate issues proactively.

Power Platform & CRM Development

  • Design and manage applications with Power Apps and workflows with Power Automate.
  • Create dashboards and reports in Power BI to empower decision-making.
  • Collaborate with teams to develop scalable automation solutions and maintain best practices.

Technical Problem-Solving & Support

  • Resolve technical challenges to keep projects on track.
  • Provide first and second-line support for Microsoft 365, hardware, and network issues.
  • Manage devices and enforce security policies through Microsoft Intune or similar tools.

Continuous Improvement & Compliance

  • Stay ahead of tech trends to optimize processes and workflows.
  • Support cybersecurity initiatives, risk assessments, and compliance auditing.
  • Ensure access controls protect sensitive data and systems.

Your Toolkit for Success:

  • Knowledge of Azure AD and Microsoft 365 administration.
  • Proficiency in Power Platform tools: Power Apps, Power Automate, and Power BI.
  • CRM troubleshooting and enhancement experience.
  • Familiarity with cybersecurity principles and risk mitigation strategies.
  • Expertise in device management with Intune or other MDM tools.
  • Understanding of SharePoint development and project management methodologies.

What’s in It for You?

This role isn’t just about solving today’s technical challenges - it’s about building tomorrow’s solutions. Bring your expertise, passion, and curiosity to a company that will empower your growth and invest in your future.

Ready to make an impact? Apply now

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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