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You will be responsible for assisting in managing relationships with customers, channel partners, ensuring timely communication and support.
Main Responsibilities
- Support the sales team in processing customer, partner inquiries, quotes, and orders.
- Coordinate with internal teams (e.g., logistics, finance, and marketing) to ensure smooth order fulfilment and customer/partner satisfaction.
- Maintain and update customer/partner sales records, contracts, and agreements.
- Prepare reports and presentations on channel performance and sales trends.
- Assist in executing sales strategies, promotional campaigns, and partner programs.
- Monitor and track partner performance, identifying areas for improvement.
- Handle administrative tasks related to channel sales operations.
- Provide support for partner training sessions and events.
- Stay updated on industry trends and competitor activities.
Requirements:
- Bachelor's degree in Mathematics, Project management, Finance, Sales, Marketing, or a related field.
- 1-2 years of experience in sales support, channel sales, or a related role (preferred).
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills. (speak Chinese and English natively)
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software. (especially on Excel)
- Ability to work in a fast-paced, team-oriented environment.
- Strong analytical and problem-solving skills.
- Attention to detail and a proactive approach to work.
