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Join SSE as a Solution Designer! We're seeking a creative and analytical professional to design innovative solutions that drive our business forward. If you have a passion for technology and a knack for problem-solving, apply now following the link below.
In this role, you will:
- Work on a large transformation program for SSEN Distribution within the Customer Centre of Excellence.
- Produce solution designs that specify high quality solutions which adhere to best practice configuration & development.
- Undertake business analysis activities & produce quality documents using a wide range of techniques including; User Stories, Use Cases, Process Models, ERD Diagrams, System Models, Wireframes.
- Work closely and collaborate within a multi-disciplinary environment consisting of delivery teams, operational stakeholders & suppliers.
- Apply technical knowledge and experience to create or design workable prototypes
To be considered for this role, you will need:
Experience
Expert knowledge on some/all the following products and platforms:
Oracle Service Cloud
Oracle Integration cloud.
Oracle CPQ
Oracle Intelligent Advisor
Oracle CDM
cCaaS solutions.
Certification on any of the above platforms is highly desirable.
Experience in developing solutions.
Experience of working with Agile methodologies.
Experience with evaluating technology solutions.
Ability to assess the viability of proposed solutions.
Education
Relevant qualification required; degree level education desirable but not essential.
Competencies
- Ability to build relationships with business stakeholders & constructively challenge where appropriate.
- Ability to work in a fast-paced, evolving environment and use an iterative method and flexible approach.
- Structured & Methodical approach to solution designs.
- Ability to work at a detailed level and provide guidance to the developers and communicate effectively to business and technical colleagues.
Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
