Customer Contracts Specialist

AWE is currently recruiting a Customer Contracts Specialist to join the team to provide support in the operation and implementation of Customer Contracts processes.

Location:RG7 4PR, located between Reading and Basingstoke, with free onsite parking.

Package: £36,000 to £40,000 (depending on your suitability, qualifications, and level of experience).

Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application.

Let us introduce the role

As the Customer Contracts Specialist, you will input into the management, development and production of Customer Contracts. Engage with programme stakeholders, advising on changes in accordance with our processes. Peer review change control notices prior to submission to Customers and other documents, such as non-disclosure agreements, process, and procedure updates, etc.

Your role will entail:

• Analysing data in the required business systems in preparation for reports relating to performance.

• Analysing of data relating to the performance of changes and opportunities.

• Contributing to bids, change control, costing, and pricing.

• Regularly reviewing bids with respect to their requirements - including regulatory and legislative matters.

• Identifying threats to AWE customer contracts and escalating them accordingly.

• Supporting issue resolution and escalation relating to performance of Customer Contracts.

• Contributing towards the development and improvement of Customer Contracts processes.

• Adhering to company policies, procedures, and governance, considering potential risks and issues.

Who are we looking for?

AWE is ideally seeking a Customer Contracts Specialist with relevant business qualifications or equivalent experience and commercial acumen (Sub-Contract and Contract Management exposure). Experience of customer facing negotiation and knowledge of different types of contracts or agreements.

You will have good communication skills and exposure to internal and external stakeholder management and relationship development. Experience of using benchmarking techniques and analysis of financial and business data. Strong organisational skills, and effectiveness to manage priorities in a multitask role delivering to challenging timescales.

Whilst not to be considered a tick list, we'd like you to have experience in some of the following:

• Experience in a customer facing commercial / customer contracts role.

• Understanding of Contract Law principles.

• Good knowledge of the different types of contract models and their uses.

• Experience of identifying and mitigating risks.

• Experience using a variety of tools and templates to enable business processes.

• Basic appreciation of the use of EVM.

Some reasons we think you'll love it here:

AWE has wide range of benefits to suit you. These include:

• 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave.

• Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).

• Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay.

• Opportunities for Professional Career Development including funding for annual membership of a relevant professional body.

• Employee Assistance Programme and Occupational Health Services.

• Life Assurance (4 x annual salary).

• Discounts - access to savings on a wide range of everyday spending.

• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.

The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.

Hybrid working is available for this role on an informal, non-contractual basis. Typically 2 days onsite per week or as required to meet the business needs.

Important things you need to know:

• We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes.

• You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance.

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