Internal Sales Executive

Vacancy No 5227

Job Title INTERNAL SALES EXECUTIVE- BUILDING PRODUCTS READING

Job Description

Are you an ambitious sales professional, looking to develop your career with one of the UK’s largest distributors of building products?

Due to expansion, our Client is seeking to recruit an Internal Sales Executive to join their successful team in Reading to assist them in promoting their high quality products to Major Contractors, Groundworkers and Civil Engineers.

Role Purpose

To promote the full range of products and services to both potential and existing customers by using a range of selling techniques effectively to identify opportunities and maximize profitable sales.

Deliver an excellent level of customer service with a positive can do attitude reinforcing the 'Best in Town’ principles.

Main Duties and Responsibilities

• To understand your customer base and liaise regularly with the external account manager regarding customer requirements.
• Proactively utilise CRM system to make outbound calls to identify, capture and bring in leads for the branch.
• To manage enquiries from initial contact to invoice to customer by identifying the products or materials required by the customer, offering alternatives if necessary to profitably maximize the sale of goods.
• To exceed personal sales target through maintaining control of discount/margin on existing customer ledger and driving new customers.
• Negotiating and building relationships with key suppliers and their representatives.
• To provide a focal point for customer queries, dealing politely and efficiently with all requests for information.
• To maintain knowledge of products and materials, their qualities and uses, sizes and quantities in which they are sold, remaining aware of price movements as a result of price increase, scarcity of stock and special offers.
• To participate and drive your development through training and learning from others.
• To ensure all cash and credit sales procedures and documentation are completed correctly without error, maintaining a day book, actioning all enquiries/orders taken.
• To ensure all documentation is correct, and records maintained in line with Company policy, paying particular regard to Company credit procedures.
• To ensure Company Stay Safe, security, and smoking policies are observed at all times.
• To assist in stocktaking as and when required.

Required Skills, Knowledge and Experience

• Excellent communication skills both written and verbal
• Ability to identify, understand and respond to customer needs.
• Desire to progress and improve skills and abilities
• Ability to work on your own initiative with a minimum of supervision
• Excellent customer service skills.
• Ability to work as a member of a team.
• Sound product knowledge.
• Good organisational skills, with the ability to plan and prioritise.
• IT experience
• Good numerical skills.

SALARY NEGOTIABLE (DEPENDANT ON EXPERIENCE)