Contact Supervisor

Service Care Solutions

Posted 15 hours ago, valid for 7 days

Reading, Berkshire RG17LT, England

£20 per hour

Part Time

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Sonic Summary

Reading Borough Council is seeking a Contact Supervisor for their Supporting Families Team, initially for a 3-month duration.
The position requires 37 hours of work per week at a rate of £20 per hour umbrella, or £16 per hour PAYE.
Key responsibilities include supervising contact for children and families, managing risks, and maintaining accurate records.
Applicants must have a good general education, such as NVQ Level 3, and experience working with children and families.
Experience can be in either a paid or voluntary capacity.

Contact Supervisor

Duration: Initially 3 months
Hours: 37 hours a week
Rate: 20 umbrella an hour (16 PAYE an hour)

Reading Borough Council are looking for a Contact Supervisor to join their Supporting Families Team. As a Contact Supervisor you will:

Supervise contact for children, parents and connected persons
Be responsible for identifying and managing all risks associated with the job, escalating any issues of concern to the Assistant Team Manager/Team Manager
Maintain accurate, comprehensive and up to date records of supervised contact undertaken with the family
Develop and maintain professional working relationships with staff from internal and external agencies/organisations

Requirements

A good general education (NVQ Level 3)
Experience of working with children and young people in either a paid or voluntary capacity
Experience of working with families/parents/carers

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Customer Service Manager