As a Credit Controller, you will play a pivotal role in managing the credit and collections process to ensure the timely collection of outstanding debts. You will be responsible for maintaining accurate records of customer accounts, assessing credit risk, and implementing effective credit control measures. Your ability to communicate effectively and assertively with clients is crucial in minimising overdue accounts and optimising cash flow.
Key Responsibilities:-
Monitor customer accounts to ensure timely payments are received.
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Conduct credit checks on new and existing customers to assess creditworthiness.
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Develop and maintain strong relationships with customers to facilitate debt recovery.
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Prepare and send out invoices, statements, and reminders for overdue accounts.
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Negotiate payment plans with customers experiencing financial difficulties.
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Maintain accurate records of communications and payment arrangements in the accounting system.
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Collaborate with internal teams such as sales and finance to resolve discrepancies or disputes.
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Prepare regular reports on outstanding debts, collections progress, and aged debt analysis.
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Implement effective credit control policies and procedures to reduce bad debt exposure.
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Stay updated on industry best practices related to credit management.
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A minimum of 2 years' experience in credit control or a similar finance role.
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A solid understanding of credit risk assessment techniques.
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Strong analytical skills with keen attention to detail.
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Excellent verbal and written communication skills; confident in dealing with clients at all levels.
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A proactive approach to problem-solving with a focus on results.
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A high level of proficiency in accounting software (e.g., Sage, QuickBooks) and Microsoft Excel.
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A degree in finance, accounting, or a related field would be advantageous but not essential.
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Knowledge of legal procedures regarding debt recovery is beneficial.
If you possess the necessary experience and skills required for this critical role within our organisation, we invite you to apply. Join us in ensuring robust financial health through diligent credit management!