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A leading professional education provider seeks a dedicated Client Services Assistant to support their growing team. This role involves delivering exceptional customer service and administrative support to ensure smooth operations and client satisfaction.
Client Details
Client Service Assistant, Reading: The client is a renowned provider of professional education, known for their commitment to excellence and student success. They offer a range of courses and qualifications, catering to aspiring professionals across various industries. With a strong reputation and a supportive work environment, they are dedicated to fostering growth and development.
Description
Client Service Assistant, Reading:
- All areas of B2B and B2C Customer Service
- Provide outstanding customer service to clients and students.
- Handle enquiries via phone, email, and in-person.
- Assist with course enrolments and registrations.
- Maintain accurate records and databases.
- Support the coordination of events and training sessions.
- Process payments and manage financial transactions.
- Collaborate with team members to improve service delivery.
- Perform general administrative tasks as required.
Profile
Client Service Assistant, Reading:
- Excellent communication and interpersonal skills on telephone and email.
- Experience of working in a customer service team
- Strong organisational and time management abilities.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
- Previous experience in a customer service or administrative role.
- Positive attitude and a proactive approach.
- Willingness to learn and adapt in a dynamic environment.
If you are passionate about providing exceptional service and thrive in a supportive and professional setting, this could be the perfect opportunity for you. Apply now to join a team dedicated to making a difference in the world of professional education.
Job Offer
£25,000 to £26,000 dependant upon experience a very good package.
