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Customer Service Administrator

wild recruitment
Posted 9 days ago, valid for 10 days
Location

Reading, Berkshire RG30 3HG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for a customer service role within the Business Energy Digital support team, requiring attention to detail and organizational skills.
  • Candidates should have prior customer service experience and will be responsible for handling inbound calls, checking correspondence, and performing data entry.
  • This position offers a hybrid work model with no weekend shifts and includes full training.
  • The salary is competitive and weekly pay is provided, along with benefits such as discounts on shopping and gym memberships.
  • Employees receive 20 holiday days plus 8 bank holidays, which increases to 26 days after 13 weeks of employment.

Do you have a passion for customer service and believe you can provide an excellent experience?Someone who has a great attention to detail and enjoys being organised?

If so, look no further.

Our client that is the leader within their field and are looking for individuals with customer service experience that will provide support to their Business Energy Digital support team which play's a crucial role throughout the customer journey.

Your responsibilities will include:

  • Dealing with Inbound customer calls resolving queries.
  • Checking of outbound/inbound customer letters.
  • Data Entry.
  • Email work.
  • Various other administration duties.

Benefits:

  • Hybrid Position.
  • No weekends.
  • Full Training will be provided.
  • Weekly Pay.
  • A range of discounts available on your everyday shopping, gym memberships, mobile phone contracts & essential insurances, all helping to make your money go further.
  • 20 Holiday days + 8 Bank holidays, increasing to 26 days after your 13th week.

Wild Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.