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Customer Service Administrator

Huntress
Posted 17 days ago, valid for 6 days
Location

Reading, Berkshire RG30 3HG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Service Administrator is available in a hybrid work environment and is suitable for individuals with prior experience in high-end retail or recent graduates.
  • Candidates are expected to have previous experience in customer service and possess strong communication and problem-solving skills.
  • The role involves engaging with customers through various channels to resolve inquiries and maintain detailed records of interactions.
  • The salary for this position is competitive, but specific figures are not mentioned in the job listing.
  • The company promotes a diverse and inclusive recruitment process and encourages applications from all backgrounds.

Customer Service Administrator - Hybrid

Do you work in high end retail or are you a recent grad?

This is a fantastic opportunity to be part of a forward-thinking company.

Key Responsibilities:

  • Engage with customers via phone, email, and chat to resolve inquiries and provide support
  • Maintain detailed records of customer interactions and feedback
  • Collaborate with team members to continuously improve customer satisfaction
  • Addressing customer enquiries, resolving issues, and providing top-notch support

Qualifications:

  • Previous experience in customer service
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Positive attitude and a team player mentality

What We Offer:

  • Exciting and supportive work environment
  • Opportunities for professional growth and development

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.