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Customer Service Advisor/ Work Planner Housing

Reed
Posted 7 hours ago, valid for 14 days
Location

Reading, Berkshire RG30 3HG

Salary

£14.13 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Location: Berkshire - Local Authority 

Hourly Rate: £14.13

Contract Length: 3 to 6 months

Working Hours: Full-time, office-based, Monday to Friday with shifts from 08:00 to 16:00 and 09:00 to 17:00

About the Role: We are seeking a versatile and customer-focused Work Planner to join our Maintenance Team. As part of an operational team, you will ensure efficient and effective service delivery, providing excellent customer care and front-line service.

Key Responsibilities:

  • Provide administration and customer service support in a busy Maintenance Office
  • Handle repair enquiries and process work requests from Council tenants and internal customers
  • Update and maintain database records
  • Produce documents and standard letters
  • Process work tickets for the in-house Housing Repairs and Maintenance Service
  • Provide technical administration support for all areas of the team

Requirements:

  • Experience in a similar role
  • Strong customer service skills
  • Excellent administrative and organizational abilities
  • Ability to work in a challenging environment

If you have the experience and expertise and are looking for a new challenge.

APPLY NOW!

or contact Muzna at Reed Reading Office. 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.