Customer Service Advisor

Pertemps SSDC - DDT

Posted 12 hours ago, valid for 11 days

Reading, Berkshire RG31 5AL, England

£22,000 - £26,400 per annum

Part Time

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Sonic Summary

The Customer Service Advisor role at Pertemps Managed Solutions in Reading involves assisting with a volume recruitment campaign for a duration of 6+ months.
Candidates will work Monday to Friday in a team of 15, performing tasks such as shortlisting applications, screening applicants, and managing the application process through CRM systems.
No prior recruitment experience is necessary as full training will be provided, although excellent communication skills and attention to detail are essential.
The position offers free on-site parking and opportunities for progression within the team.
The salary for this role has not been specified, and candidates are not required to have prior experience.

Customer Service AdvisorThis role is an interesting and varied position, assisting in a volume recruitment campaign. Pertemps Managed Solutions, based on the Basingstoke Road in Reading, are looking for a number of Customer Service Advisors to work Monday to Friday in our office assisting with our large recruitment campaigns.We are looking for an immediate start and the role is likely to be for 6+ months. The RoleThis job will be working in a team of 15 and the main duties will include:Shortlisting relevant applicationsScreening applicantsUsing our CRM/application tracking systems to change candidates stage in their application processAnswering the phone to candidates who may be requesting updates on their applicationsProcessing any documents to support applicationsNo recruitment experience is required - FULL TRAINING WILL BE GIVENRequired Skills and Experience for a Customer Service Advisor

Excellent communication skills are vital
Confident and articulate – must be good on the phone
Good admin skills and attention to detail
Ability to be empathetic and build relationships
Able to work under pressure, whilst maintaining a professional and positive attitude
A high level of accuracy and numeracy skills

In return you will receive...

Free on-site parking
Full training provided
An opportunity to gain experience, working in a busy, vibrant office environment
Options to move into other areas of the team at a later date - we have lots of progression routes and opportunity!

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