Customer Service Advisor

Pertemps SSDC - DDT

Posted a day ago, valid for 4 days

Reading, Berkshire RG31 5AL, England

£22,000 - £26,400 per annum

Part Time

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Sonic Summary

Pertemps Managed Solutions is seeking Customer Service Advisors for a volume recruitment campaign in Reading, offering a role likely lasting 6+ months.
The position requires no prior recruitment experience, as full training will be provided, and involves tasks such as shortlisting applications and screening candidates.
Candidates must possess excellent communication skills, be confident on the phone, and have good administrative abilities.
The role is full-time, Monday to Friday, and offers free on-site parking along with opportunities for career progression.
While the salary is not specified in the job description, applicants are encouraged to apply immediately.

Customer Service AdvisorThis role is an interesting and varied position, assisting in a volume recruitment campaign. Pertemps Managed Solutions, based on the Basingstoke Road in Reading, are looking for a number of Customer Service Advisors to work Monday to Friday in our office assisting with our large recruitment campaigns.We are looking for an immediate start and the role is likely to be for 6+ months. The RoleThis job will be working in a team of 15 and the main duties will include:Shortlisting relevant applicationsScreening applicantsUsing our CRM/application tracking systems to change candidates stage in their application processAnswering the phone to candidates who may be requesting updates on their applicationsProcessing any documents to support applicationsNo recruitment experience is required - FULL TRAINING WILL BE GIVENRequired Skills and Experience for a Customer Service Advisor

Excellent communication skills are vital
Confident and articulate – must be good on the phone
Good admin skills and attention to detail
Ability to be empathetic and build relationships
Able to work under pressure, whilst maintaining a professional and positive attitude
A high level of accuracy and numeracy skills

In return you will receive...

Free on-site parking
Full training provided
An opportunity to gain experience, working in a busy, vibrant office environment
Options to move into other areas of the team at a later date - we have lots of progression routes and opportunity!

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