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Administrator
Vanta Staffing Reading is recruiting a Customer Service to work for our client based in the Reading area. This will involve general Customer service duties; this role would suit the right candidate who wants consistent work with a prestigious company.
Experience:
- Maintain accurate records within our customer database and CRM system
- Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
- Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Skills:
- Excellent interpersonal and active listening skills
- Strong attention to detail
- Ability to work well in a team
Main Duities:
- Speaking to customers
- Resolving customer complaints
- Maintain an up-to-date knowledge of company products and procedures.Maintain an up-to-date knowledge of company products and procedures.
Job Type: Full-time - 40 hours per week 8am to 5pm but are flexible Monday to Friday
Salary: £11.50- £12.50 an hours
