SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Hays Specialist Recruitment Limited
Posted 6 days ago, valid for 17 days
Location

Reading, Berkshire RG31 4UR

Salary

£27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Join a prestigious client based in Theale, Berkshire, known for exceptional products and customer service.
  • The role of Customer Service Advisor involves managing customer enquiries and resolving issues to ensure a seamless experience.
  • This permanent position offers a salary of £27,000 per annum, increasing to £29,000 after training, with hybrid working available post-training.
  • Candidates should have proven experience in customer service or case management, along with excellent communication and problem-solving skills.
  • The position includes benefits such as 27 days holiday, a yearly bonus based on performance, and on-site canteen services.

Your new companyJoin a prestigious client based in Theale, Berkshire, known for delivering exceptional products and customer service all whilst being a renowned brand in its industry.Your new roleAs a Customer Service Advisor, you will manage customer enquiries and resolve issues from the beginning of the case to the end, ensuring a seamless and first-class experience for customers. This is a permanent position offering a salary of £27,000 per annum with hybrid working available after training. What you'll need to succeed

  • Proven experience in customer service or case/complaint management
  • Excellent written and verbal communication skills in addition to problem-solving skills
  • A proactive and positive attitude towards customer interactions

What you'll get in return

  • £27,000 per annum, increasing to £29,000 after training
  • 27 days holiday + bank holidays
  • Yearly bonus depending on company performance
  • Canteen and chef on-site

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.